Privacy Policy
Service information, account data and support requests.
Trading name: ALSULTAN STORE
Data and purposes
The categories below describe data handled by platform features; actual collection depends on the features and integrations used.
| Category | Data and purpose |
|---|---|
| Accounts and sessions | Discord ID, profile, email address, session and preferences for sign-in and account views. |
| Server configuration | Server, channel and role identifiers and settings for selected features. |
| Licenses and transactions | Subscription, order, payment state, transaction reference and buyer details submitted with the order for service delivery and support. |
| Support and attachments | Messages and attachments submitted in support tickets or bot settings. |
| Security and activity | IP address, derived country, browser, path and action logs for abuse detection and support. |
| Assistant requests | Questions and proposed settings for answering requests and preparing setup plans when the feature is used. |
| Backups | Saved server structure for recovering resources covered by the snapshot. |
| Monitoring and performance | Monitoring samples, incidents and technical performance metrics for operational review and diagnostics. |
External services
Discord is used for account and bot interactions. Payment is processed through the selected payment provider. Email, hosting and network classification services can receive data when their integrations are enabled; IP-based country is an estimate, not nationality or a precise location.
Access, correction and deletion requests
Submit a support ticket identifying the account and the data requested. Do not send passwords, tokens or full card details. Account export is available after sign-in.
Export account data (sign-in required)Sessions and credentials
Session cookies and local preference storage support sign-in and language or appearance settings. Do not share session cookies or credentials.